Privacy Policy
Last updated: 21.01.2026
LifeTracks is committed to protecting your privacy and handling your personal information with care and respect. This policy explains how we collect, use, and protect your data when you visit our website or use our services.
Who we are
LifeTracks is an audio storytelling studio based in the United Kingdom.
If you have any questions about this policy or how your data is handled, you can contact us at:
hello@lifetracksrecording.co.uk
What information we collect
We may collect the following personal information:
- Your name
- Email address
- Postal address (for sending recording kits or final deliverables)
- Payment and invoicing details
- Any information you choose to share with us through enquiry forms or email
- Audio recordings and related materials created as part of a LifeTracks project
We only collect information that is necessary to provide our services.
How we use your information
We use your information to:
- Respond to enquiries
- Deliver LifeTracks services
- Arrange recording sessions and send recording kits
- Edit, produce, and deliver your audio documentary
- Communicate with you about your project
- Handle payments and invoicing
- Improve our website and services
We do not use your personal data for marketing without your consent.
Audio recordings and sensitive content
LifeTracks recordings often contain personal, emotional, or sensitive material. These recordings are treated with strict confidentiality.
Your recordings are private and are never shared publicly without your explicit permission
Access to recordings is limited to those directly involved in producing your LifeTrack
Private digital pages are shared only with people you choose
Legal basis for processing
Under UK GDPR, we process your data based on:
- Your consent
- The performance of a contract (providing LifeTracks services)
- Legal obligations (such as accounting and tax requirements)
How we store and protect your data
We take appropriate technical and organisational measures to protect your data.
Digital files are stored securely
Access is restricted to authorised individuals only
We retain personal data only for as long as necessary
Sharing your data
We do not sell or rent your personal data.
We may share limited information with trusted third parties only where necessary to provide our services, such as:
- Courier services (for delivery of kits or final products)
- Secure file hosting or email providers
All third parties are required to handle your data securely and in line with data protection laws.
Cookies
Our website may use essential cookies to ensure it functions properly.
We do not use cookies to track you for advertising purposes.
You can manage cookie settings through your browser.
Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally possible)
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, please contact us at hello@lifetracksrecording.co.uk
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact
If you have any questions about this policy or how your data is handled, please contact:
LifeTracks
